Refund policy

At Sage Bear Wellness Products, We Strive To Ensure Our Customers Are Completely Satisfied With Their Purchases. If For Any Reason You Are Not Satisfied With Your Order, We Offer A Straightforward Return, Refund, And Exchange Policy.

1. Returns

Eligibility: Products must be unused, in the original packaging, and in the same condition as when you received them.
Timeframe: Returns must be initiated within 30 days of the purchase date.
Process: To initiate a return, please email us at sagebearwellness@gmail.comwith your order number and reason for return. We will provide you with further instructions.

2. Refunds

Eligibility: Refunds will be issued for products that are returned in accordance with our return policy.
Processing Time: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Non-Refundable Items: Certain items, such as gift cards, are non-refundable.

3. Exchanges

Eligibility: Exchanges are available for defective or damaged items. If you need to exchange an item, please email us at sagebearwellness@gmail.com with details and photos of the defect or damage.
Process: We will provide you with instructions on how to proceed with the exchange. Exchanges must be initiated within 30 days of the purchase date.

4. Shipping Costs

Return Shipping: Customers are responsible for paying return shipping costs unless the product was received damaged or defective.
Refunds on Shipping Costs: Original shipping costs are non-refundable except in cases where the product was damaged or defective.

Need help?

For any questions or concerns regarding your refund, return, or exchange, please contact us at:

Email: sagebearwellness@gmail.com

We appreciate your business and are committed to providing quality products and exceptional customer service. Thank you for shopping with Sage Bear Wellness Products!